Terms of service
OVERVIEW
Welcome to DECARBONIZE! The terms “we,” “us,” and “our” refer to DECARBONIZE. DECARBONIZE operates this shop and website—including all related information, content, features, tools, products, and services—to provide you, the customer, with a personalized shopping experience (the “Services”). DECARBONIZE is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with the policies mentioned herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.
Please read these Terms and Conditions carefully, as they contain important information regarding your legal rights and address matters such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to these Terms and Conditions and our Privacy Policy [LINK]. If you do not agree to these Terms and Conditions or the Privacy Policy, you may not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you represent that you are of legal age in your state or region of residence and have given us your consent to allow any of your minor dependents to use the Services on devices that you own, have purchased, or manage.
To use the Services—including accessing or browsing our online shops or purchasing products or services offered by us—you may be required to provide certain information, such as your email address and details regarding billing, payment, and delivery. You represent and warrant that all information you provide in our shops is accurate, current, and complete, and that you are fully authorized to provide such information.
You alone are responsible for the security of your account login details and for all activities occurring on your account. You may not transfer, sell, assign, or license your account to another person.
SECTION 2 – OUR PRODUCTS
We have endeavored to display our products and services in our online shops as accurately as possible. However, please note that the colors or appearance of the products may differ from what is displayed on your screen, depending on the device used to access the shop and its specific settings and configuration.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the representations in our online shops.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue products at any time and to limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.
Section 3 – ORDERS
By placing an order, you are making an offer to purchase. DECARBONIZE reserves the right to accept or reject your order at its sole discretion and for any reason. Your order is deemed accepted only upon confirmation by DECARBONIZE. Acceptance of your order is conditional upon the receipt and processing of your payment. Please review your order carefully before submitting it, as DECARBONIZE may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of the order.
Returns or exchanges of your purchases are subject strictly to our right of withdrawal policy [LINK].
You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and special offers are subject to change without prior notice. The price charged for a product or service is the price in effect at the time of the order and will be stated in the order confirmation you receive via email. Unless expressly stated otherwise, the listed prices do not include taxes, shipping, handling, customs duties, or import fees. The prices listed may differ from prices in physical stores, online shops, or other shops operated by third parties. From time to time, we may offer promotional offers for the services that affect pricing and are subject to terms and conditions different from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our shops. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is truthful, accurate, and complete, (ii) you are authorized to use that credit card for the purchase, (iii) the charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred by you at the listed prices, including shipping and handling fees and any applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control. Once we have handed the products over to the shipping carrier, ownership and the risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, service marks, text, imagery, pictures, graphics, product reviews, video and audio files, as well as their design, selection, and arrangement, are the property of DECARBONIZE, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms and Conditions permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material found on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms and Conditions grants you any license or other rights to patents, trademarks, copyrights, or other intellectual property of DECARBONIZE, Shopify, or third parties, nor may any such grant be inferred from these provisions. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by DECARBONIZE.
The DECARBONIZE name, logo, product and service names, designs, and slogans are trademarks of DECARBONIZE or its affiliates or licensors. You may not use these marks without the prior written permission of DECARBONIZE. The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be granted access to third-party tools offered as part of the Services, over which we have no monitoring, control, or influence.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind and without any endorsement. We disclaim any liability arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You are responsible for familiarizing yourself with and accepting the terms and conditions under which the tools are provided by the relevant third-party providers.
We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features shall also be considered part of the Services and subject to these Terms and Conditions.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites that you access at your own discretion. If you choose to leave the Services to access these third-party materials or websites, you do so at your own risk.
We are not liable for any damages or losses arising from your access to third-party websites or from the purchase or use of products, services, resources, or content on third-party websites. You should carefully review the third party's policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the respective third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
DECARBONIZE is operated by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our store are concluded directly with DECARBONIZE. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the dealings between you and DECARBONIZE, including any harm, damages, or losses arising from purchased products and services. You hereby expressly release Shopify and its affiliates from all liability regarding any claims, damages, and liabilities arising out of or in connection with your purchases and transactions with DECARBONIZE.
SECTION 10 – PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK]. Additionally, certain personal data may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Since the Services are hosted by Shopify, Shopify collects and processes personal data regarding your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services is shared with Shopify and with third-party providers—who may be located in countries other than your country of residence—in order to provide the Services to you. You can find further information on how we, Shopify, and our partners use your personal data in our Privacy Policy [LINK].
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively referred to as “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use. For example, we may exercise our rights under this license to operate, provide, evaluate, expand, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under the Terms and Conditions. You further represent and warrant that: (i) you own all Feedback content or hold all necessary rights thereto; (ii) you have disclosed any compensation or incentives received in connection with the submission of your Feedback; and (iii) your Feedback complies with these General Terms and Conditions. We are under no obligation to (1) treat your Feedback as confidential, (2) pay compensation for your Feedback, or (3) respond to your Feedback.
We reserve the right, but are under no obligation, to monitor, edit, or remove Feedback that we deem, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these General Terms and Conditions.
You represent and warrant that your Feedback does not infringe upon the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further represent and warrant that your Feedback does not contain libelous or otherwise unlawful, offensive, or obscene statements and is free of computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any feedback. You are solely responsible for any feedback you make and its accuracy. We take no responsibility and assume no liability for any feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on or within the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not, directly or indirectly, access or use the Services: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms and Conditions; (g) to transmit, or procure the sending of, any advertising or promotional material, including "junk mail," "chain letters," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate another natural or legal person; or (i) to engage in any other conduct that restricts or inhibits the use of the Services or that, in our sole judgment, could harm or expose DECARBONIZE, Shopify, or the users of the Services to liability.
Furthermore, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping activities; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, deactivate, or close your account at any time and without prior notice if we determine that you have violated any part of these Terms and Conditions.
SECTION 14 – TERMINATION OF THE CONTRACTUAL RELATIONSHIP
We may terminate this agreement or your access to the Services (or parts thereof) at our sole discretion, at any time and without prior notice. You remain liable for all amounts due up to the date of termination.
The following sections shall survive the termination of the contractual relationship: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature are intended to survive termination.
SECTION 15 - LIABILITY FOR DEFECTS (WARRANTY)
(1) Statutory rights regarding liability for defects (Sections 434 et seq. of the German Civil Code [BGB]) apply to all goods from our shop.
(2) If you are a consumer, the limitation period for claims regarding defects in new goods is two years from the date of delivery.
(3) If the goods are defective, you may choose to demand either the rectification of the defect or the delivery of non-defective goods. Subject to statutory requirements, you may also reduce the purchase price, withdraw from the contract, or claim damages. We shall bear the costs of subsequent performance (remedy), including return shipping costs.
(4) An additional warranty exists only if expressly stated for the respective product. Your statutory rights regarding liability for defects are not limited by any warranty.
(5) We ask that you report goods with obvious transport damage to the delivery agent if possible and inform us accordingly. Failure to do so does not affect your statutory claims.
(6) In the event of defects, you can contact us at: info.decarbonize@gmail.com.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information presented in or through the Services is for general information purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of their contents.
UNLESS EXPRESSLY STATED BY DECARBONIZE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. We do not guarantee or warrant that your use of the services will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not allow the exclusion of implied or other warranties, so the above exclusion may not apply to you.
SECTION 17 – LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, IN NO CASE SHALL DECARBONIZE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS—OR THOSE OF SHOPIFY AND ITS AFFILIATES—BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ...arising from content (or products) published, transmitted, or otherwise made available via the Services, even if advised of the possibility of such damages.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless DECARBONIZE, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims—including reasonable attorneys' fees—payable to third parties arising out of (1) your breach of these Terms and Conditions or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claims, provided that a failure to notify you promptly does not relieve you of your obligations unless you are materially prejudiced thereby. We may control the defense and settlement of any such claim at your expense, including the selection of legal counsel, but will not settle any claim requiring non-monetary obligations on your part without your consent (which shall not be unreasonably withheld). You agree to cooperate in the defense of indemnifiable claims, including by providing relevant documents.
SECTION 19 – SEVERABILITY CLAUSE
Should any provision of these General Terms and Conditions prove to be unlawful, void, or unenforceable, such provision shall nevertheless remain effective to the fullest extent permitted by law, and the unenforceable part shall be deemed severed from these General Terms and Conditions. The validity and enforceability of the remaining provisions shall remain unaffected by such a determination.
SECTION 20 – WAIVER, ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions and any policies or operating rules posted by us on this website or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions).
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not assign, transfer, or delegate this Agreement or your rights or obligations under these Terms and Conditions without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notification.
SECTION 22 – GOVERNING LAW
These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the jurisdiction in which DECARBONIZE has its headquarters. You and DECARBONIZE consent to the jurisdiction and venue of the courts in that jurisdiction.
SECTION 23 – HEADINGS
The headings used in this Agreement are included for convenience only and do not affect these Terms and Conditions.
SECTION 24 – CHANGES TO THE TERMS AND CONDITIONS
You can view the most current version of the Terms and Conditions at any time on this page.
We reserve the right to update, change, or replace parts of these Terms and Conditions at our sole discretion by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these terms in accordance with applicable law. Such changes become effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
If you have any questions regarding the Terms and Conditions, please contact info.decarbonize@gmail.com.
Our contact information is listed below:
DeCarbonize (Proprietor: Ana Cardinal-Kraus)
info.decarbonize@gmail.com
Friedrich-Ebert-Str. 28, 50321 Brühl, Germany
+4922232169995
VAT ID: DE315713252